Privacy Policy

Definitions

The GDPR, also known as the General Data Protection Regulation, governs how personal data of European citizens must be handled and protected. Rakedi processes personal data with care and only for clear, legitimate purposes.

Personal data we may process

When you contact us or use our website, we may process the following information:

• Your first and last name
• Your company name
• Your phone number
• Your email address
• Your IP address, to help detect abuse or technical issues

Why we process this data

We use your data to answer your questions, follow up on requests, prepare quotations, organise demos and improve the service we provide through this website.

How long we keep your data

We do not keep personal data longer than necessary for the purpose for which it was collected, unless a longer retention period is required for legal, administrative or security reasons.

Sharing data with third parties

We only share personal data with third parties when this is necessary to provide our services or to comply with a legal obligation. Any third party involved must also comply with the applicable privacy legislation.

Website analytics

Our website can use Google Analytics to understand how visitors use the site and to improve the experience. Analytics is only loaded when you give consent through the cookie banner.

Your rights

You have the right to request access to your personal data, to have incorrect data corrected, and to ask for your data to be deleted where applicable. You can do this by contacting us via info@rakedi.be.

Cookies

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember preferences and understand how the site is used.

Why we use cookies

We use cookies to keep the website functioning properly, remember consent preferences and, when allowed, measure website usage through analytics.

Cookie categories

• Necessary cookies: required for the proper functioning of the website.
• Analytical cookies: used to understand and improve website usage after consent.

Managing your consent

You can choose to accept all cookies, accept only necessary cookies, or save a custom preference through the cookie banner shown on the website.

Disabling cookies

You can also disable cookies in your browser settings. Please note that doing so may affect the proper functioning of some parts of the website.